Cart & Checkout
Ordering online with the Granite Group is an easy process, not unlike any other ecommerce site
- Add items to your cart.
- Review your cart.
- Update shipping information.
- Review and pay.
- Get your order Confirmation.
Add Items to Cart
You will find "Add to Cart" button:
- In the catalog on the product list and detail pages.
- In order history.
- In My Lists
Note, anytime you add an item to your cart you will receive a message indicating the items has been add and the number of line items will be updated (if you are adding a new item). The number next to the cart represents the number of line items in the cart, not the total quantity.
Review your cart
- Product name and link, click the link to go to the product detail page.
- Cart actions: to switch to the condensed view or to remove all items from your cart.
- Save your cart, your cart will be saved using a label that is the current date. You can access your saved carts from the "My Account" menu.
- Cart Menu: to add all the items in your cart to a "My List".
- Update the quantity of the item in the cart.
- Add Line Notes: to add line-item notes that will print on order acknowledgements, pick tickets and invoices.
- Add to List: Add a single line from the cart to a new or existing "My List".
- Delete the item from the cart.
- Click the "Continue" button to begin the checkout process.
Update shipping information
- Add Order Notes: Add order header notes that will print on order acknowledgements, pick tickets and invoices.
- Ship to the billing address or use the "Select Saved Address" to ship to an existing saved address or create a new saved address.
- Use the "Continue" button to go to the "Review and Pay" page.
Review and Pay
- Enter transaction details:
- Select the "Transaction Type": Choose "Place Order on Account" to have the order fulfilled or choose "Submit as Quote" to create as a quote.
- Select the "Service": How do you want to receive the order: Will Call, Delivery, Tag and Hold, Order Online Pickup in Store
- Enter a requested ship date: When do expect to receive the material. Use the date picker to choose a date. Note, if not date is chosen, the system will default to todays date.
- Enter a PO for your order (this field is required).
- Use the Back button to go back to the Shipping page or click the "Place Order" button to submit the cart as an order or quote, depending on the transaction type.
- If you have a promotion code, enter it here. The system will validate the promo and apply any discounts.
- Click the "Place Order" button to submit the cart as an order or quote, depending on the transaction type.
Order Confirmation
When you place the order, you will be redirected to the "Order Confirmation" page. Note, this is a confirmation that the order was submitted, the order number on the confirmation page is the cart id and not your actual order number.
An email confirmation with the oder number will be sent to: the person submitting the order, the email address on the customer record (if there is one), your Granite Group Sales Rep, The Granite Group branch that will be fulfilling your order. Expect a reply to the confirmation from someone at the branch once they begin to fulfill your order.